LEON COX
MSC BA(Hons) RHAD CEC
I started my audiology career in 2007 after I completed my Business Degree at Oxford Brookes. I enrolled on a training program with one of the High Street hearing aid companies. After completing my training and pre-registration period, I worked mostly as a domiciliary hearing aid dispenser. I fell in love with the role and excelled amongst my peers who also graduated at the same time; however, I was surprised at the lack of quality in the service and customer experience, and shocked by the hard sales approach adopted by that Company. It also became apparent that the basic foundation degree required for registration to prescribe hearing aids also left gaps in my knowledge and competency. Therefore, I decided to further my knowledge and in 2010 I obtained my Master’s Degree in Audiological Science from the prestigious University College London; completing my thesis discussing the generation sites of Tinnitus. In addition, I’ve gained training and experience at various London hospitals, alongside some of the country’s leading Audiologists and ENT doctors.
The question then was what I do with this newly acquired knowledge? I took a role as Regional Manager and Audiologist for one of the world‘s leading hearing aid manufacturers, working with brands such as Phonak, Unitron and Advanced Bionics. This gave me a greater understanding of the technology but left me unfulfilled. So, I decided to take the plunge and start my own audiology company with the ethics and experience that I felt were lacking from what was currently being provided on mass. Little by little we flourished and business has grown consistently year on year, with mostly word of mouth being our biggest benefactor. After 13 years, creating 2 clinics and serving circa 12,000 patients across that time, we have now grown to a size that required a formidable set of premises. In 2023 we moved into our purpose-built luxury clinic, which has attention to detail woven into the fabric to make our Patient’s feel relaxed and comfortable from the moment they walk through the door.
In 2014, I became the only Audiologist in Buckinghamshire to be MSc qualified and awarded the Widex Centre of Excellence, Phonak Consultant Approved Status and BSHAA Certified Clinical Ear Care Practice, since then we have grown our team and our range of services.
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